Refunds & Returns

If your product is not compliant , we will refund you and generate your return label within 24 hours.

Your product does not suit you :
- Items purchased from a private seller are non-refundable and non-exchangeable. However, we offer the option to relist your purchase, commission-free.
- Items purchased from Kulte can be returned, with a return fee of €7.99 payable by the customer.